Now let's look at, 'Flawless/Excellent,' and what parameters need to be met for your device to qualify.

Condition: Flawless/Excellent
A flawless/excellent device is one that looks new but has been activated, opened, and used, but shows no signs of use. This includes noticeable scratches, dings, or dents on the screen, bezel, or body of the device. Any number of plastic or silicone snap-on cases and screen protectors can help prevent this every day wear and tear. For a more in-depth look at protecting your smartphone or wireless device check out our blog post on the subject.   

At, 'Flawless,' and 'Excellent,' mean the same thing, it's just that our boss is a weird, Howard Hughes-like, eccentric and likes to apply different adjectives to different devices. I don't know. Maybe he thinks they're people. Point is, they mean the same thing, so for the sake of simplicity, let's use 'Flawless.'

The Oxford Dictionary defines, 'Flawless,' as an adjective meaning: Without any blemishes or imperfections; perfect

So you see that scratch on your screen? Yeah, that one right there. That's what we, in the industry, call a  “flaw.” If your device has one of these “flaws,” it isn't exactly, “flawless,” now is it? Not according to the goons at the Oxford Dictionary.

Fortunately, defines 'Flawless,' a little more liberally. Scratches and scuffs are a part of life, and as long as they aren't tangible, meaning they can be felt, we're fine with them, as long as they are minimal. A 'Flawless' device should look, at first glance, 'Brand New.' The screen and LCD should be unblemished. All the buttons should work, there should be no frame damage, and none of the water sensors should be triggered. For more on water damage, check out our Blog Post, “Seriously, what did you drop this in?”

Hope you enjoyed part 2 of our 5-part series on condition. Stay tuned for our next breathtaking installment: Good