Once we receive your iPhone 5, we will assess the condition of your iPhone 5 to make sure the condition matches our grading guidelines. This is typically done within 48 hours of receiving your package. Once this has been completed, we will contact you with our findings and process the payment.
Not the right phone? Visit our Sell Your iPhone 5S page.
We understand that you might feel uneasy about sending us your item(s) and nothing matters more to us than creating customer value and building a relationship of trust with our customers. We therefore, make every effort to ensure we deliver to our customers securely and in a timely manner.
We like to think we are the best in the industry. However, we can claim anything. Do your research to see what others have to say about us and we hope to see you back here soon.
You can track the progress of your package using the tracking number on the label or in your account. Once we receive your package, it gets scanned into our system before day's end. This initiates our awesome notification system which will keep you posted throughout the process via email and SMS (if selected).
Your payment should be on it's way in less than 3 business days after we receive your package.
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